This Customer Service team are a close-knit and sociable team, so it was important to provide large kitchen and breakout areas for them to be able to spend their breaks and lunch with their work family.
The kitchen was opened up to make a feature of the atrium which allows natural light to flood the space. This, along with a central picnic table created an inclusive and communal atmosphere where employees can come together and socialise.
A number of alternative screening devices were chosen to create layers of visual and acoustic privacy in the breakout space as a way of enabling a multifunctional use of the spaces.
Due to the nature of the work carried out in this space, hot desking areas were not needed. We did, however, have to make sure that there was enough space to fit 50 permanent, height adjustable desks.
New glass partitions were installed to create several meeting rooms and huddle spaces, in order to ensure the requirements of the original plans were met.